FAQs
HOW CAN I PLACE AN ORDER?
Simply choose your desired product on the product page, then click the "Add to Cart" button and follow the simple steps to complete your order.
We will prepare your order and inform you of its shipment!
HOW LONG WILL MY ORDER BE SHIPPED?
Orders from our store typically ship within 3–5 business days.
For international orders, transit takes an additional 1–2 weeks.
MY TRACKING NUMBER IS NOT WORKING.
It may take 1–2 days for tracking numbers to appear in the carrier's system.
Sometimes the courier may experience delays.
If after a few days the tracking number still does not work, please contact us.
I NEED HELP WITH A LATE ORDER.
Orders typically ship within 3–5 business days.
For international orders, transit takes 1–2 weeks.
If your order has not arrived after:
- 5 business days (domestic)
- 15 business days (international)
Please contact us for immediate assistance.
PAYMENTS
What types of payments do you accept?
We accept Visa and Mastercard.
When will my card be charged?
Immediately after the order has been successfully placed.
HOW SAFE IS MY PERSONAL INFORMATION?
We strictly adhere to the highest industry standards to protect your personal information when you shop with us.
Your credit card information is encrypted using Secure Socket Layer (SSL) technology and is never stored after the transaction.
Billing Conditions
You can pay for your Alira Organics order using:
- Visa
- Mastercard
- American Express
- Discover
- Apple Pay
Prices are subject to change without notice.
Do you have any questions?
We are here to help you.